Unfortunately, the battery on my HP laptop has died again.
Three common problems with laptop batteries
The annoying battery life reduction: the battery life is greatly reduced.
Charging at a snail’s pace: The battery charges abnormally slowly.
The embarrassment of not being able to charge: the battery cannot be charged or there is a problem with the charging indicator light.
Possible Reasons Why Your HP Laptop Is Not Charging
Check the power adapter
step
Confirm the connection: First, make sure the power adapter is properly connected to the laptop and the power outlet.
Change outlets: Try connecting the power adapter to a different outlet to see if that fixes the problem.
Test the adapter: If possible, try testing with another adapter to rule out the possibility of a faulty adapter.
Check the battery
step
Reinstall the battery: Remove the battery from the laptop and wait a few minutes before reinstalling it to ensure good contact.
Battery status check: Some laptops have a battery health check feature that allows you to check the battery status in the system.
Replace the battery: If the battery is seriously aged, consider replacing it with a new one.
Clean the charging port
step
Power-off operation: Before cleaning, make sure the laptop is completely powered off.
Use a cotton swab and alcohol: Gently clean the dust and dirt inside the charging port. Be careful not to use too much force to avoid damaging the port.
Update drivers and operating system
step
Visit the manufacturer’s official website: Download and install the latest battery drivers and system updates.
Use a driver update tool: If you are not familiar with how to update manually, you can use a third-party driver update tool.
Check system settings and software issues
step
Turn off battery protection mode: Some power management software may set a battery protection mode that limits charging. Enter the relevant settings and turn off the mode.
Uninstall conflicting software: If the problem occurred after you recently installed new software, try uninstalling the software.
Check for hardware failures
step
Use professional software detection: Use software such as HP Support Assistant to perform hardware detection to see if there are any hardware failure prompts.
Repair service: If the above methods are ineffective, it may be a hardware failure such as the motherboard or power management chip. It is recommended to send it for repair.
Your HP laptop battery healthy?
If your laptop battery life is noticeably shorter, and you’ve troubleshooted some of the above steps, but the problem persists, there may be something wrong with your battery health.
Lithium-ion batteries, the type used in most laptops, lose capacity after hundreds of charge and discharge cycles, meaning they can no longer hold a charge for as long as they once did.
Determine if battery health is compromised
In Windows 10, you can easily test your laptop battery by running Battery Report. Battery Report will provide detailed information about the battery’s current status, capacity, usage time, and other relevant information.
To run a battery report, follow these steps:
Type “Command Prompt” in the Windows Search bar.
Right-click Command Prompt and select Run as administrator.
Type “powercfg /batteryreport” in the Command Prompt window and press Enter.
The system will generate a battery report, usually located in the directory “C:\Users\your username\BatteryReport.html”.
If you know how to open the battery report, you can check the current capacity of the battery and the maximum capacity when it leaves the factory. The current capacity (Full Charge Capacity) divided by the maximum capacity (Design Capacity) when it leaves the factory is the battery health. If the battery health is less than 80%, it is recommended to replace the laptop battery.
When do you need to replace the battery?
Although there is not much we can do to revive a battery when it is almost dead, if it can still barely maintain power for a few hours and work normally, perhaps we still have a glimmer of hope. However, in order to avoid power outages at critical moments, we should proactively replace bad batteries to avoid unexpected failures.
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